Our Story
Expert massage in the heart of Bath
Bath has been a place of healing for over two thousand years. Long before the Roman spa, people came here for the sacred water – to be restored, to slow down, to feel better.
That tradition flows through everything we do – carried by our experienced therapists into every treatment, for every client who walks through our door.
Where it began
The Bath Massage Company was built by Polly Chadwick – successfully, carefully, over many years. A practice with real integrity, a loyal community of clients, and a team of therapists who cared deeply about their work. She created something trusted and local, built one relationship at a time.
Mel and Polly’s friendship goes back further than the handover – they met fifteen years ago, building their own practices in Bath at the same time, supporting each other along the way.
When Polly decided it was time to create a new space in Devon, she wanted the practice to go to people who understood what she’d built, and who’d take care of it.
Meet Mel & Nat
We didn’t come to this practice as strangers to each other, or to this kind of work.
Years ago, Nat came to acupuncture as part of her own fertility journey. That’s how we met. What started as a treatment became a friendship – and that’s part of why this handover feels less like a transaction, and more like something passed carefully from one pair of hands to another.
That journey is also why Nat went on to specialise in working with holistic businesses, helping founders build something sustainable without losing what made it special – and why she’s been supporting Mel on the business side of her practice long before this opportunity ever arose.
Mel began her career as a massage therapist before going on to complete her acupuncture degree, and has spent years running her own successful holistic practice across Bath and Bristol, working closely with associate teams along the way. She understands what it takes to do this work well – and what therapists need in order to do it at their best.
Together, we bring a deep respect for the craft, and the experience to build a place where it can properly thrive.
What we believe
We believe healing is something skilled therapists do, with care, technique and real intention.
We believe in nurturing our practitioners to work in their own strengths – when a massage therapist does what they’re truly best at, you feel it the moment their hands meet your skin.
And we believe this city’s waters still have something to offer – not as a backdrop, but as a quiet source of inspiration.
Where we’re headed
Our aim is simple: to continue what Polly started, with the same care she always gave it – a warm, well-run practice where our massage therapists do their finest work, and every client leaves more relaxed and restored than when they arrived.
Venues
BATH – Our team work from a wonderfully central location at 18 Charles Street. It is situated opposite Green Park Station and The Apex Hotel in Bath. Charlotte Street car park is a 5 minute walk from the venue.
DEVON – Polly now works solely in South Devon from her wellness clinic, The Mulberry Rooms, Unit 11, The Old Cider Works, Abbotskerswell, TQ12 5NF www.themulberryrooms.com
MEET THE TEAM
Briony Hodges qualified in Level 4 Holistic Massage with Anatomy, Physiology and Pathology at the Bristol College of Massage and Bodywork (BCMB) and has since gained certificates in Deep Tissue Massage and Pregnancy massage.
Briony is passionate about working with clients to put together a tailored massage treatment to suit their individual needs, blending a range of massage techniques to provide a holistic approach that positively impacts emotional well-being, as well as targeting muscular aches and pains.
She is very passionate about massage and the amazing benefits it can bring, and particularly enjoys the relaxation and calm it can bring to clients, as well as reducing stress and relief to pains and tension. A treatment with Briony offers a wonderful calm and nurturing environment for you to enjoy time and space and feel the benefits of increased overall wellbeing.
Briony holds the following qualifications:
- Level 4 Diploma in Holistic Massage (Massage Training Institute)
- Deep Tissue Massage certified (BCMB)
- Dip in Pregnancy massage (BCMB)
Briony is a registered practitioner under the Massage Training Institute and holds full practitioner insurance with Balens.
Camilla Mulry is qualified in Holistic Massage from Bristol College of Massage and Bodywork (BCBM) with a Diploma Level 4 anatomy, physiology and pathology.
Camilla is a client centred massage therapist who offers a nurturing and personalised approach to well-being, with the focus being on the client’s individual needs. She provides relaxation through a variety of massage techniques and strokes. Camilla’s empathic nature creates a safe space for her clients to unwind, release tension, reconnect and feel themselves. She is interested in how massage can provide healing and connection between the mind and the body.
Camilla has recently completed training as a Doula, following her passion to support women throughout pregnancy, birth and the postnatal period. Her interest in birth work grew from her fascination with pregnancy and her massage practice, treating her pregnant clients. She is excited to work alongside individuals and families during this time by offering emotional, physical and informative support.
Camilla holds the following qualifications:
- Level 4 Diploma in Holistic Massage (BCMB/ MTI)
- Acupressure Facial Massage diploma
- Nurturing Birth Doula course
- Pregnancy Massage training (BCMB)
Camilla is a registered practitioner under the Massage Training Institute (MTI) and holds full practitioner insurance with Balens
Kate Butters-Peters studied Sport and Exercise Science at Loughborough University and went onto gain her qualification in BTEC Level 5 Professional Diploma in Sports & Soft Tissue Therapy at the London School of Sports Massage in 2012.
Kate has experienced the huge benefits of deep tissue massage therapy, first hand, as an (ex) international athlete and now as an active mum of two (very!) busy young boys. She works with the client to adapt the treatment to suit the needs of the individual and considers the massage as a two way process in which she responds to the feedback from the muscles themselves and the client’s experience.
Kate is passionate about delivering quality massage to relieve tension, relax the mind and body and allow the individual to feel confident and comfortable to perform, pain free, whether that be at home, at work or in the sporting arena/field.
Kate holds the following qualifications:
- BTEC Level 5 Professional Diploma in Sports & Soft Tissue Therapy
- Undergraduate Degree in Sport and Exercise Science
Kate is a registered practitioner under the Institute of Sport and Remedial Massage and holds full practitioner insurance with Balens.
Susan Jolley is an experienced holistic massage and structural rebalancing practitioner with over eight years of professional practice. She specialises in Swedish Holistic Massage, Deep Tissue and Sports Massage, Structural Rebalancing and Pregnancy Massage techniques.
Susan works with a wide range of clients seeking relief from stress, tension, pain and postural imbalance. Her treatments are always tailored to the individual and range from deeply relaxing therapeutic massage to focused, corrective and rehabilitative bodywork. Structural rebalancing helps correct postural patterns, improve mobility and prevent recurring pain.
Susan holds the following qualifications:
- Diploma in Structural Rebalancing
- VTCT (ITEC) Diploma in Sports Massage
- ITEC Diploma in Swedish Holistic Massage
- ITEC Diploma in Anatomy, Physiology and Pathology
- Certificate in Pregnancy Massage
- Certificate in Deep Tissue Massage
- First Aid
- Susan is fully insured and a registered member of the Federation of Holistic Therapists (FHT), ensuring the highest standards of professional practice
